BoostingXP Refund Policy

1. Eligibility for Refunds

At BoostingXP, we value customer satisfaction and aim to provide the best service possible. We offer refunds under the following conditions:

• Service Non-Delivery: If we fail to deliver the agreed-upon service, you are eligible for a full refund.
• Cancellation by Customer: If you decide to cancel your order before we start working on it, you may be eligible for a refund. However, a processing fee may apply.
• When you can request: Refund requests can be made from 24 hours after the order is placed. Requests made within the first 24 hours of an order being placed are not accepted.

2. Refund Request Process

To request a refund, please follow these steps:

• Contact our customer support team by opening a ticket on our Discord or by email.
• Clearly state the reason for the refund request and provide any relevant information or evidence.

3. Refund Processing Time

Refunds will be processed within 5–10 business days of approval. The refund will be issued using the same payment method you used for the initial transaction, or we may provide an alternative method at our discretion.

4. Non-Eligible Refund Situations

Refunds will not be issued in the following situations:

• If the service has been delivered as described and meets the agreed-upon quality standards.
• If the order was placed less than 24 hours ago.
• If you request a refund after the specified refund period has passed.
• If the refund request does not comply with our terms and conditions.

5. Changes to This Refund Policy

We reserve the right to make changes to this refund policy at our discretion. Any updates will be posted.